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EDAM Group Logo

Insurance Claims Handler

5175335

United Kingdom

1 day ago

22000 - 27000 GBP ANNUAL

EDAM Group

Manchester, United Kingdom

Steve Turner

Unknown / Non-Applicable

Company - Private

2001


Job Description

Who we are!

We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

· Fixing their car

· Providing them with a replacement

· Helping them recover their losses

· Making them feel secure

How will you make a difference?

As a Claims Handler reporting to our Recoveries Team Leader, your overall responsibility will be to proactively manage a caseload of claims to recover debt from insurers. It’s an exciting and fast-paced role within a supportive team environment with ongoing training and development.

What will the Claims Handler be accountable for?

· Managing workload in line with service levels, achieving maximum recovery possible

· Ensuring clients’ claims are dealt with professionally and clients kept updated

· Proactively pursuing insurers to recover debt and negotiate where needed

· Investigating reasons where insurers challenge payment

· Producing professionally written correspondence to strengthen negotiating position

· Complying with timescales in passing claims to Solicitors where required

· Liaising with external solicitors who act on behalf of an injured claimant

How will you make it happen?

· Problem Solving

· Decision Making

· Planning & Organisation

· Responding to pressure and change

· Communicating & Influencing

· Building and managing relationship

· Knowledge of credit hire law and ABI GTA desirable, however training will be provided.

Benefits & Rewards:

· Hybrid working

· 25 Days holiday + bank holidays

· Holiday buy scheme

· Staff car scheme

· Saving scheme – you save & we match!

· Healthcare cash-plan

· Football season tickets – Man Utd, Man City & Sunderland FC

· Enhanced maternity & paternity

· Enhanced sick pay

· Free uniform

· Perkbox discounts site

· Social events

· Employee assistance programme

· Cycle to work scheme

· Eye care vouchers

· Pension scheme

What guides us?

· Empathy

· Driven

· Accountable

· Making it happen

We understand that we’re stronger together

#oneteam

So, if you have EMPATHY, the DRIVE and can take ACCOUNTABLILITYMAKE IT HAPPEN and click apply!

www.edamgroup.co.uk

Job Types: Full-time, Part-time, Permanent
Part-time hours: 37.5 per week

Salary: £22,000.00-£27,000.00 per year

Benefits:

Schedule:

Work Location: Hybrid remote in Sharston, M22 4RW


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